Bainbridge Vets Ltd – Vets in Askrigg
Clinic Overview
Bainbridge Vets Ltd is a veterinary practice in Askrigg that appears, from client accounts, to handle urgent and same-day problems promptly, including weekend and holiday cases, with clear aftercare guidance. Recent feedback continues to highlight quick access for visiting pet owners, supportive communication in difficult situations, and compassionate end-of-life care. Ownership is not stated in the available public information, and one reviewer favourably contrasted the practice with larger veterinary groups.
Services
- •Urgent and emergency appointments: Client reports describe pets being seen very quickly for same-day problems, including Sunday and Christmas Eve visits, and holidaymakers being fitted in promptly when problems arise.
- •Treatment for acute illness and injury in dogs: Review examples include an injured dog seen right away, suspected grape poisoning, colitis support, a chihuahua treated during a holiday stay, and a dog with a bleeding post-procedure foot who was given an antibiotic injection and pain relief.
- •End-of-life care and support: Reviews mention compassionate help in severe cases, including a Sunday visit and a holiday emergency where a dog had to be put to sleep.
- •Aftercare guidance: Owners mention being told what to watch for, when to call again, and how to manage care after the appointment, helping them feel more confident once back at home or away accommodation.
- •Support for visiting pet owners: Several reviews mention reception staff helping holidaymakers register as visitors during urgent situations and keeping the process calm and straightforward.
- •Veterinary Nurse Training facility: Listed in clinic information.
Pricing
No published pricing information is currently available for this clinic.
People
Named staff in reviews include Lexie, described as a knowledgeable, caring and compassionate vet who kept an owner informed during treatment for an elderly dog, and Elizabeth, thanked for calm emergency care for an anxious dog. Reception staff are also repeatedly praised for being friendly, helpful and reassuring, particularly for visiting owners needing urgent appointments.
Reviews
Google rating: 4.9/5 from 52 reviews. Recent feedback is largely very positive, especially around urgent access and the way the team handles stressed owners and difficult situations, though one reviewer felt their concerns were not fully heard and communication around treatment decisions could have been better.
- •Fast access for urgent problems: Multiple owners describe getting same-day help or being seen within the hour, including while on holiday in the Dales.
- •Strong care for visiting pets: Reviews repeatedly mention helpful reception support for non-registered clients and efficient handling of emergencies affecting holidaymakers.
- •Calm, compassionate clinical approach: Recent examples include keeping owners informed, helping an anxious dog stay calm during treatment, and sensitive support in end-of-life cases.
- •Communication is usually praised, but not universally: Most reviews describe staff as kind, clear and reassuring, though one recent negative review said the owner felt unheard and dissatisfied with how treatment decisions were discussed.
