Hambleton Equine Clinic Ltd – Vets in Great Ayton
Clinic Overview
- Recent feedback is mostly very positive, especially around colic care, including urgent call-outs, inpatient stays, and surgery for serious cases. - Communication is a recurring strength, with owners praising clear explanations, patience with questions, and regular update calls. - Reviewers often describe the team as professional, kind, and attentive, and one recent comment also highlighted a calm, unhurried approach during a horse dental appointment.
Services
- •Equine veterinary care: Reviews mention assessment and treatment for colic, including repeat colic cases, urgent visits when a horse becomes unwell, and routine clinic stays.
- •Emergency and out-of-hours support: Owners describe rapid call-outs for acute colic, including out-of-hours attendance and follow-up updates while treatment is underway.
- •Hospital and surgical care: Feedback refers to inpatient care for more serious cases, including life-saving colic surgery and recovery support with daily phone calls.
- •Routine and referral-style appointments: Recent reviews also mention a young horse attending for dental treatment, with staff taking time, showing interest in the horse’s history, and not rushing the appointment.
- •Communication and handling: Reviews frequently mention informative explanations, patience with questions, attentive care, and a focus on minimising discomfort.
- •Veterinary nurse training facility: This remains part of the clinic’s setup.
Pricing
A very limited amount of published pricing suggests the clinic may sit around average, but this is based on very few comparable services. Most review comments focus on care rather than cost, though one repeated negative complaint describes confusion over an extra charge after an upfront payment.
People
- •Cameron: Praised for a thorough and professional out-of-hours colic assessment, a fast response, and calling with updates during treatment.
- •Catherine and James: Mentioned positively in a recent review for being patient with a young horse during dental treatment and taking a genuine interest in the horse’s history.
- •Wider team: Reviews describe the staff as friendly, informative, attentive, professional, and compassionate.
Reviews
Google rating: 4.7 stars from 99 reviews.
- •Recent feedback is mostly very positive, especially around colic care, including urgent call-outs, inpatient stays, and surgery for serious cases.
- •Communication is a recurring strength, with owners praising clear explanations, patience with questions, and regular update calls.
- •Reviewers often describe the team as professional, kind, and attentive, and one recent comment also highlighted a calm, unhurried approach during a horse dental appointment.
- •A repeated negative review raises concerns about pricing transparency, describing an unexpected extra bill and conflicting explanations about the charge.
