Swale Veterinary Practice Ltd – Vets in Richmond
No Prices
No Prices Tracked
Independent
Clinic Overview
- Many positive reviews focus on the vets themselves, describing them as kind, efficient and reassuring, with examples involving puppies, cats and farm animals. - Speed and access remain a strong theme, with reports of prompt appointments for urgent problems and dependable out-of-hours help when a pet needed immediate treatment. - Several clients show strong loyalty, including owners who say they have used the practice for years or travel a long distance to stay registered there.
Services
- •Routine and general veterinary care: Consultations described in reviews include full examinations, practical advice, medication and injections for everyday health concerns.
- •Urgent and emergency treatment: Owners report quick access when problems arise, including an appointment about an hour after calling for a puppy that had eaten something unsuitable, and out-of-hours attendance for a dog with a severe bleeding wound.
- •Wound, injury and lameness care: Recent and older feedback mentions treatment for cuts, foot injuries and limps, including general anaesthetic and suturing for a badly bleeding wound.
- •Support for ongoing conditions: Longer-term clients have highlighted help with dogs managing diabetes over many years.
- •Companion animal, farm and equine work: The practice website covers all three areas, and recent reviews include care for pygmy goats as well as dogs and cats.
Pricing
No published pricing information is currently available for this clinic.
People
- •Hazel: thanked by name for out-of-hours emergency treatment for a badly bleeding wound, including anaesthetic and suturing.
- •Gavin: praised for a calm, professional manner while examining and treating a dog with a foot injury.
- •Linda: mentioned positively for a reassuring, thorough consultation for a young dog with a limp, and also named by a long-standing client as part of the team caring for their dogs over many years.
- •Wider team: reviews describe helpful vets, caring nurses and supportive clinical follow-up, though some recent feedback is critical of parts of the reception team.
Reviews
Google rating: 4.7 stars from 299 reviews.
- •Many positive reviews focus on the vets themselves, describing them as kind, efficient and reassuring, with examples involving puppies, cats and farm animals.
- •Speed and access remain a strong theme, with reports of prompt appointments for urgent problems and dependable out-of-hours help when a pet needed immediate treatment.
- •Several clients show strong loyalty, including owners who say they have used the practice for years or travel a long distance to stay registered there.
- •More critical reviews mainly centre on reception and phone communication, with repeated complaints about rudeness or unhelpful handling, plus isolated concerns about billing and one very serious negative clinical experience.
