Holmefield Veterinary Clinic Ltd

Thank you so much for the quick response My cat was well treated, the staff was really helpful 👍

After around 8 years with Holmefield Vets, I’m extremely disappointed. Hunter had 4 consultations in 4 days. By the third consultation, he had not eaten for around 3 days and had developed further symptoms, including struggling to urinate, discolouration/marks down his back legs and signs of pain. Despite this, I felt his clinical signs and my concerns were not taken seriously. The vet spent a significant part of the consultation yawning and appeared disinterested. He was given oral pain relief despite not eating, which I was unable to administer, and I was told hospitalisation was not necessary. The following day he was referred to Swift Referrals and hospitalised for 3 days for supportive care and investigations. He came home requiring 6 weeks of antibiotics and ongoing pain relief. Very upsetting after trusting this practice with our dogs for so many years. I have now raised my concerns with IVC and am reviewing alternative practices.

Very friendly place. Great waiting area for cats and small animals to wait away from dogs. Less stressful environment for all.

Staff always pleasant and friendly Always greeted with a smile. Vet helpful with any concerns I might have don’t feel rushed.All round excellent service

The staff here are fantastic. I came in late with a poorly dog and the receptionist stayed behind with me, until my taxi arrived, even though the practice had closed. Can't thank you all enough for taking care of us both!

Very friendly staff, took every possible care with my little dog Mavis ❤️ Would recommend this practice to anyone looking for quality of service.

Great and consistent care and customer service for our dogs

They will overdose your animal and then take no accountability. Do NOT use them. We trusted this vet for years, 12 years with our dog, and then a further 3 or 4 with our cat. After a dental surgery, she was prescribed antibiotics by a vet who spent hardly any time looking at her, made her visibly distressed more than I’ve ever seen, and prescribed the medication after walking out of the room. I was also only informed after paying that the medication contains penicillin, and someone with a penicillin allergy must not handle this. As someone with a penicillin allergy, I had to order appropriate PPE like gloves and a mask as I would be the only one who could administer this consistently. This medication made my cat quite ill, but after ringing the vets they insisted I have to keep going with it. After looking more carefully at the medication, they had given her basically double the dose she should have been on. I adjusted the dosage to the correct amount and the symptoms stopped. When I went back to the vets, I overheard a conversation between (I will say a lovely male vet) the vet who was treating her and a female, who told the male that he just needs to lie and cover up the mistake. He didn’t, and told me that there was no medical reason she should have been prescribed this dose. Because of his candor I decided to give them a second chance. Next appointment rolled around for a concern I had, and unfortunately the vet who overdosed her is the same vet they booked me with. Immediately my cat was scared of her, she was handling my cat by the neck, was condescending, rude, and had no care whatsoever to my cat. Very clearly, she has no care for animals, they are lumps of meat to her. After ending the consultation fearing for the wellbeing of my cat, and coming out of the consultation room in tears, I was offered a second consultation with another vet. This vet asked me what happened with the vet from the previous day, and despite me telling her all of this her line was that mistakes happen, and they operate a no blame culture. Well, luckily this time my cat recovered. But if that vets careless easily avoided mistake had killed her, would this still be the case? I was told yes, sometimes that happens but they still would not look to place blame. So good to know that if a careless mistake ends in you losing your pet, no one is held accountable. I am now with a local mobile vet (I wont say the name in case they take my review down, but starts with the same letter) who charge less to come to my house, take the time to let my cat get to know them, and hold her very gently. Holmefield is not what it once was, its now a corporate money grab, who employ vets who don't care about the animals they treat. If you love your companion, avoid this vets at all cost.

Excellent service. The vet we saw explained the full diagnosis and treatment available. Was very satisfied.