Battle Flatts Veterinary Centre - Norton | Vets in Malton, North Yorkshire

- Several reviewers describe a friendly, relaxed atmosphere and helpful vets. - Recent feedback highlights compassionate support at difficult appointments, with Sam praised for clearly explaining options during a cat euthanasia and giving the owner time to say goodbye, followed by thoughtful keepsakes and a sympathy card. - One reviewer thanked the team, especially Hannah, for going in over a bank holiday weekend to feed and care for a racing pigeon.

Services

•Routine care: General consultations, including nurse consultations, plus vaccinations, parasite control, microchipping, and six-month health checks.
•Procedures and surgery: Neutering and other surgical work are listed. Recent reviews specifically praise thorough pre-operative checks and a neat spay outcome.
•Diagnostics and monitoring: Diagnostic services are available, including blood pressure checks, and reviews also mention test-result follow-up.
•Dentistry and general upkeep: Dentistry, grooming, and nail clipping are all listed.
•Species and emergency arrangements: The clinic lists exotics care alongside small-animal work. Reviews mention care for cats, dogs, and a racing pigeon. Emergency care is available during normal opening hours, with out-of-hours handled by York Emergency Vets, Salisbury Road, York, YO26 4YN.

Pricing

No published pricing information is currently available for this clinic.

People

Named staff mentioned in reviews include vets Sam and Jess. Hannah is also thanked in a recent review for extra care over a bank holiday weekend while a racing pigeon was being looked after.

Reviews

Battle Flatts Veterinary Centre - Norton has a 4.7/5 Google rating from 95 reviews.

•Several reviewers describe a friendly, relaxed atmosphere and helpful vets.
•Recent feedback highlights compassionate support at difficult appointments, with Sam praised for clearly explaining options during a cat euthanasia and giving the owner time to say goodbye, followed by thoughtful keepsakes and a sympathy card.
•One reviewer thanked the team, especially Hannah, for going in over a bank holiday weekend to feed and care for a racing pigeon.
•Surgical care also gets strong feedback, with Jess praised for thorough pre-op checks and a neat spay scar, while one review raised concerns about reception manner and the handling of payment and test-result communication.

Reviews for Battle Flatts Veterinary Centre - Norton

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Reviews from pet owners who enquired with Battle Flatts Veterinary Centre - Norton through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 8 most recent Google reviews out of 95 we track in total. Recent reviews may not be representative of overall sentiment.

Erin Rhodes

1 month ago

I recently took my cat to Battleflatts and unfortunately I had to have her put down. However, the staff were so lovely and Sam the vet was great, he explained all my options and was so lovely allowing me as much time as I needed to say goodbye. I also got a lovely card about a week after as well as my lock of fur and a couple of paw prints they had offered to do for me. Thank you.

Steve and Jacqui Walls

2 months ago

Joy Pate

4 months ago

Just want to say a big thank you to Battle Flatts Vets, we lost a racing pigeon a couple of weeks ago, a member of the public brought it into the vets, the kind team looked after it over the bank holiday weekend, especially Hannah who went in especially to feed him! He is now home and doing well, thank you everyone xx

Louise Peacock

1 year ago

Lovely first visit today Very friendly relaxed atmosphere 😊

Christopher Coxon

1 year ago

My Jack Russell was recently spayed at the Norton branch. Have to say how impressed I was with the care and skill that she received. The vet Jess was superb. Very informative and extremely thorough in her pre op checks The surgery and scar left were neat . The only problem I had was stopping Mabel from being too active immediately after she recovered from her anaesthesia. Jess should be proud of her skills and abilities.

Hazel Robertson

1 year ago

My West Highland White Terrier who is 14 years 5 months old has been treated at Battle Flatts (Malton) all of life and the service, care and attention that both he and I have received has been exemplary.

Niki Johnson

1 year ago

My Mrs normally deals with them so not sure if this is a common issue but I would say the vet Sam was very nice on the phone. Having two phone calls with reception I really can't understand how they are in customer service. Extremely rude today on the phone today after I got a message to phone back in about test results. Instead of snapping she should have explained the process. On Thursday after a sample was sent for further tests I get a call out of the blue asking for payment, we had no invoice sent to us, it was a call out of the blue which could well have been fraud for all I know. I'm on a train so I'm not going to read my card details out to a possible fraud and in front of a train full of people. For a loyal client I'm surprised how this was dealt with. Vets appear ok from what I'm told and from my conversations with Sam on the phone. Admin needs a really good shake up. Don't ring demanding money without sending an invoice first, basic error in this day and age with card fraud. When someone calls for test results don't be sarcastic. Training required on the admin side.

Abi Streeton

3 years ago

Helpful and friendly vets!

Battle Flatts Veterinary Centre - Norton