VetUK Ltd – Vets in Thirsk
No Prices
No Prices Tracked
Independent
Clinic Overview
- Positive comments highlight value for money, including one customer who said a 12-month prescription order was much cheaper than other online retailers they checked. - Some reviewers describe straightforward repeat ordering, tracked shipping, and medication arriving promptly, with one customer saying their pets’ tablets are never late. - More critical feedback centres on customer service and reliability, with complaints about unanswered phones and emails, cancelled orders, and delays.
Services
- •Online pet medication supply: VetUK’s core service is the remote supply of prescription-only and routine pet medications for UK pet owners.
- •Repeat and longer-term orders: Repeat medication ordering appears to be a major part of the service, with customers mentioning ongoing tablet orders and a 12-month prescription supply for a dog.
- •Ordering and delivery features: Recent feedback mentions tracked delivery, medication arriving on time in some cases, and tablets supplied with long expiry dates.
- •Remote-only model: Orders are handled through the website rather than as an in-person veterinary practice service.
Pricing
No published pricing information is currently available for this clinic.
People
Jane is the only named team member in public feedback, with one reviewer praising her and the wider team for clear communication.
Reviews
VetUK has a 3.9-star Google rating from 175 reviews.
- •Positive comments highlight value for money, including one customer who said a 12-month prescription order was much cheaper than other online retailers they checked.
- •Some reviewers describe straightforward repeat ordering, tracked shipping, and medication arriving promptly, with one customer saying their pets’ tablets are never late.
- •More critical feedback centres on customer service and reliability, with complaints about unanswered phones and emails, cancelled orders, and delays.
- •The most recent negative comments suggest occasional disruption around order handling, including one case linked to a website update and others where customers felt communication was poor.
