Cundall & Duffy Veterinary Surgeons

- One owner reports annual vaccinations plus kennel cough at £107. - Another review mentions £100+ for dental X-rays. - The same reviewer says repeat sedation for blood tests was quoted at £250+, plus the blood-test fee.

Services

•Routine and preventive care: consultations for dogs, cats, rabbits, guinea pigs, ferrets, gerbils and hamsters, along with vaccinations, parasite control, six-month health checks and blood pressure checks.
•Everyday procedures and nurse support: microchipping, neutering, nurse clinics, grooming and nail clipping, and anal sac expression.
•Travel and visiting services: GB pet travel documentation and home visits.
•Emergency arrangements: emergency support through the practice during normal opening hours, with out-of-hours emergency consultation via Aldgate Veterinary Practice.
•Examples mentioned by pet owners: urgent treatment for a dog with blood in the urine leading to bladder stone surgery, and dental assessment with dental X-rays and discussion of possible extractions.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Reviews are more mixed on value, with some owners saying costs were clearly explained and options discussed, while others describe the practice as expensive.

•One owner reports annual vaccinations plus kennel cough at £107.
•Another review mentions £100+ for dental X-rays.
•The same reviewer says repeat sedation for blood tests was quoted at £250+, plus the blood-test fee.

People

Public reviews rarely name individual staff. Older feedback mentions Cundall, while more recent reviews more often praise the wider team, including a welcoming receptionist and a competent, friendly vet.

Reviews

Google rating: 4.5/5 from 175 reviews.

•Many recent reviewers praise the team for being professional, helpful and caring, with several saying treatment plans and costs were explained clearly.
•Urgent care is a recurring positive theme, including a detailed account of successful bladder stone surgery and another review describing a very good outcome for an older dog after options were discussed.
•Practical positives mentioned by reviewers include being able to get an appointment easily, friendly front-desk service and on-site parking.
•Main criticisms focus on pricing, a long phone menu/answerphone message, one reported unexplained wait for an appointment, and one detailed complaint about missed blood tests and follow-up communication.

Reviews for Cundall & Duffy Veterinary Surgeons

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Reviews from pet owners who enquired with Cundall & Duffy Veterinary Surgeons through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 175 we track in total. Recent reviews may not be representative of overall sentiment.

Rich Skevington

1 month ago

Better than last vers used, explain everything to you aswell as costings.

Peter Smith

2 months ago

Very expensive.

Rachel

3 months ago

Well, not sure where to begin. We have just moved here and needed a vets quicker than expected. ( we did go to big named store that has its own vets which I not normally do but as we need some help quick. Bad move). I asked a few work colleagues and everyone had different opinions so a chose these guys . From the moment we walk through the door the staff were so professional and could not help us enough. We got the quote and said don’t worry we will find the money for the care Our dog Chester needed. They came back with a couple of options for us that we never expected. The out come was great . Chester is quite an old boy but the care and attention was second to none . Thank you so much xxxxx

A. Paula

3 months ago

Peter Raymond

3 months ago

Great advice, great help and lovely people!

Angela Wilson

1 year ago

Amazing, helpful informative vets and staff,daisy was peeing blood and was rushed in for treatment resulting in an operation to remove about 30 stones from her bladder.she was so poorly, we all said our goodbyes as we didn't think she would make it but within 2 days she was back to normal bouncing around like tigger. We will be forever grateful to everyone at cundall and Duffy for their care and devotion to daisy.

Katie Eeles

1 year ago

I had taken my cat to this vets due to him being unwell , they then said he needed his teeth doing and exrays to see if he needed any teeth out , I also asked them to do his bloods while he was asleep , I then collected him and I had been told they forgot to do his bloods also didn’t need any teeth out so I payed 100+ for exrays he didn’t need , my cat will not have bloods taken while awake , i also have in an email that they have admitted they had forgotten but also telling me if I want to do his bloods I will need to pay 250+ to put him back to sleep and the blood money to , I’ve been seeking legal advice and will be taking them to small courts shortly as they have ignored all my other emails , I would not advice this vets . I wouldn’t mind if they even offered some money of due to lack of communication but no they have said I will need to pay in full for it all , also this was from the manager . Wouldn’t recommend , also look at trust pilot ! I wish I would have before spending 100s with them and still not giving me a diagnosis for my cat .

Katie Eeles

1 year ago

lara mchale

1 year ago

Very happy with service

Barbara Hart

1 year ago

We will be looking for another vet. Eye-watering prices. I paid 67% more for annual jabs and kennel cough than I paid the previous year in Kirkbymoorside. (I did query it and they confirmed I had been charged the correct amount.) I can see we might have benefited from being with a big practice before but that doesn't explain an increase in price from £64 to £107 in 12 months. Other comments: It was easy to get an appointment and having onsite parking in central Scarborough was a plus. The Receptionist was welcoming and the vet was competent and friendly. However, despite having the first appointment of the day we were kept waiting for 15 minutes without explanation. I had to ask the receptionist if the vet had been delayed before we were seen.