Swanzdale Veterinary Care Centre – Vets in Scarborough
Clinic Overview
- Urgent care is a strong theme, with owners describing immediate help for a cat in labour, rapid diagnosis of an intestinal blockage, and quick treatment for sudden illness. - Kind, compassionate handling stands out, including reviews from owners of elderly pets and one family who felt the team tried very hard to save their rescue kitten. - Communication and responsiveness are regularly praised, with comments about appointments running on time, phone calls being returned, and the practice listening carefully when concerns were raised after treatment.
Services
- •First-opinion small animal care: routine consultations and treatment for pets, with reviews describing thorough examinations and supportive day-to-day care.
- •Diagnostics on site: ultrasound, digital x-ray, endoscopy, and full laboratory facilities. A recent review gives a clear example of x-ray being used to identify an intestinal blockage before surgery.
- •Surgery and inpatient care: a large prep area used as the surgical hub, a sterile theatre for more complex procedures, and separate dog and cat hospital areas. Recent reviews mention intestinal blockage surgery, an emergency caesarean, and dental extractions.
- •Anaesthesia and monitoring: anaesthetic machines and monitoring equipment are specifically listed.
- •Urgent and emergency care: emergency veterinary services are listed. Recent reviews mention immediate assessment for a cat struggling in labour, fast treatment for sudden illness, and prompt help for a visiting owner whose dog became unwell while on holiday.
- •Training facility: the clinic is listed as a veterinary nurse training facility.
Pricing
A very limited amount of published pricing suggests the clinic may sit around average for cost, but this is based on very few comparable services.
People
- •Matt Purnell and Trish Johansen are named as the practice founders.
- •Oliver is named in a review in connection with rapid diagnosis and surgery for a dog with an intestinal blockage.
- •Reviews also consistently praise the wider vets, nurses, and reception team for being friendly, professional, compassionate, and good at keeping owners informed.
Reviews
4.9 stars from 398 Google reviews.
- •Urgent care is a strong theme, with owners describing immediate help for a cat in labour, rapid diagnosis of an intestinal blockage, and quick treatment for sudden illness.
- •Kind, compassionate handling stands out, including reviews from owners of elderly pets and one family who felt the team tried very hard to save their rescue kitten.
- •Communication and responsiveness are regularly praised, with comments about appointments running on time, phone calls being returned, and the practice listening carefully when concerns were raised after treatment.
- •The overall tone is very warm and reassuring, with repeated mentions of friendly, welcoming staff across the vets, nurses, and reception team.

